TERMS AND CONDITIONS 

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- ALL PASSENGERS MUST SIGN PUBLIC LIABILITY WAIVER PRIOR TO RIDING

- PASSENGERS AGREE TO DISCLOSE AND PRE EXISTING MEDICAL CONDITION OR OTHER CONDITION THAT MAY CAUSE THE CUSTOMER OR ANY OTHER PERSON TO SUFFER INJURY, OR AGGRAVATE A PRE-EXISTING MEDICAL CONDITION DURING THE RIDE, PASSENGERS WITH NECK, BACK, SHOULDER OR HEART CONDITIONS OR THOSE THAT ARE PREGNANT ARE STRONGLY ADVISED NOT TO RIDE.

- ALL PASSENGERS AGREE AND ACKNOWLEDGE, INCLUDING PARENTS OR GUARDIANS THAT ALL PASSENGERS RIDE AT THEIR OWN RISK, AND THAT PARASAILING IS AN INHERENTLY DANGEROUS RECREATIONAL  ACTIVITY AND PARTICIPATION IN THIS RIDE CARRIES WITH IT. INHERENT RISK, INCLUDING THE RISK OF PERSONAL INJURY OR DEATH.

- ALL PASSENGERS MUST WEAR LIFE JACKETS THROUGHOUT THE WHOLE RIDE.

- ADULT LIFE JACKETS ARE RATED TO 150KG

- WE RESERVE THE RIGHT TO REFUSE CUSTOMERS AT OUR COMPLETE DISCRETION IF SO THE REFUSED PERSON WILL RECEIVE REFUND. 

- RIDES MUST NOT BE UNDER THE INFLUENCE OF ALCOHOL OR DRUGS AT ANY TIME.

- A COMPREHENSIVE SAFETY BRIEFING WILL BE GIVEN PRIOR TO DEPARTURE, ALL RIDERS MUST SPEAK AND UNDERSTAND ENGLISH FLUENTLY. 

- ALL CHILDREN MUST BE OVER 8 YEARS OF AGE AND HAVE A PARENT OR GUARDIAN RIDE WITH THEM.

- WEIGHT AND HEIGHT RESTRICTIONS DO APPLY IF CONCERNED PLEASE CALL OUR OFFICE TO DISCUSS. 

CUSTOMER CANCELLATIONS: SURFERS PARASAILING HAS A STRICT CANCELLATION POLICY WHICH REQUIRES A MINIMUM OF 24 HOURS NOTICE PRIOR TO DEPARTURE DATE. BOOKINGS MADE BETWEEN DECEMBER 26 TO JANUARY 31 REQUIRE A MINIMUM OF 48 HOURS NOTICE FOR ANY CHANGES. RESCHEDULE FEES MAY APPLY.

- CANCELLATION BY SURFERS PARASAILING: SHOULD IT BE NECESSARY FOR SURFERS JET TO HAVE TO CANCEL DUE TO CIRCUMSTANCES BEYOND THEIR CONTROL, A FULL REFUND WILL BE MADE TO THE CUSTOMER, IF RESCHEDULING IS NOT POSSIBLE.

- WEATHER: SURFERS PARASAILING OPERATE IN SAFE WEATHER CONDITIONS ONLY. SURFERS PARASAILING RESERVES THE RIGHT TO CANCEL ANY TOUR AT SHORT NOTICE IF WEATHER CONDITIONS ARE DEEMED UNSAFE.

- GIFT VOUCHERS: VOUCHERS ARE NON REFUNDABLE, NOT TRANSFERABLE AND NOT REDEEMABLE FOR CASH. ONCE A BOOKING IS MADE USING A GIFT VOUCHER IT IS A CONFIRMED BOOKING, GIFT VOUCHERS PURCHASED WITH SURFERS PARASAILING WILL NOT BE REFUNDED UNDER ANY CIRCUMSTANCES, IF THE CANCELLATION PROCESS OF 48 HOURS NOTICE HAS NOT BEEN MADE THE GIFT VOUCHER WILL BE FORFEITED.

- SURFERS PARASAILING BOOKING REQUIREMENTS: SURFERS PARASAILING REQUIRE PAYMENT IN FULL AT THE TIME OF BOOKING. BOOKINGS WITHOUT PAYMENT CAN NOT BE GUARANTEED.

- ALL RIDERS UNDERSTAND SURFERS PARASAILING WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED AND TAKE FULL RESPONSIBILITY OF THEIR OWN ACTIONS WHILST UNDERTAKING ALL TOURS.